Our Team
Vanessa Valles LCSW-S
Life has a way of throwing unexpected challenges or curve balls our way, leaving us feeling overwhelmed, anxious, or emotionally drained. If you’re struggling with anxiety, depression, trauma, relationship issues, or caregiving stress, I am here to help you navigate those difficult moments and guide you toward healing and a more fulfilling life. You dont have to feel alone. Im here to help. My goal is to provide the support and tools you need to find peace, clarity, and strength through life’s challenges.
I specialize in helping individuals with a variety of concerns, including: relationship issues, trauma, grief and loss, anxiety, depression, mood disorders, abuse, family issues, career issues, personality disorders, life transitions, anger management, self-esteem and emotional issues.
Annette Landry Lopez LCSW
Life can be challenging, and sometimes, we all need a little guidance to navigate through it. Whether you’re dealing with anxiety, depression, relationship struggles, or simply feeling lost, therapy offers a chance to pause, reflect, and find your way back to balance. As a compassionate and dedicated therapist, I am here to support you on your journey toward emotional healing, personal growth, and overall wellness.
With over two decades of experience working with children, families, and individuals impacted by trauma, depression, anxiety and family / relationship issues.
Julie Gilmore LCSW
Feeling overwhelmed by anxiety, depression, or strained relationships? Struggling to find balance in your life, whether at work, home, or within yourself? You’re not alone, and there’s support to help you navigate these challenges. I’m here to help you rediscover your strength, learn effective coping strategies, and begin the healing process.
Elisa Gomez DeSobrevilla LCSW
Whether it’s family struggles, issues at work, or personal challenges, you don’t have to face it alone. Life’s obstacles can feel isolating, but healing and support are possible. I’m here to help you work through your challenges, build resilience, and develop the skills you need to thrive.
With almost 10 years of experience in social services, I’ve witnessed firsthand how life’s challenges can impact mental health and well-being.
Marta Cacace Mata LCSW
Whether you're facing challenges at work, with family, friends, or within yourself, it’s okay to ask for help. You don’t have to navigate it alone. I’m here to guide you through your journey toward healing, growth, and emotional well-being.
I’m Marta, a Licensed Clinical Social Worker with a Master’s degree in Social Work from UTSA.
Hannah Muncy LCSW
Are you struggling with parenting challenges, emotional regulation, or feeling overwhelmed by anxiety or depression? Maybe you're dealing with children’s issues, or facing difficulties in your relationships with family, friends, or coworkers? Whatever it is, you don’t have to go through it alone. I’m here to help you work through those challenges, develop coping strategies, and guide you on your journey to healing and growth.
I’m Hannah, and my journey to becoming a mental health clinician started with a deep desire to understand myself and my family better.
Stephanie Matthews LCSW
If you're feeling overwhelmed and unsure where to turn, you're not alone. Whether it's dealing with stress, self-harm, or navigating complex emotions, I’m here to support you through the healing process. Together, we can work toward managing challenges and improving your mental well-being.
I’m Stephanie, and I have a genuine passion for helping people who face daily struggles. Whether you’re dealing with mental health issues, navigating difficult relationships, or seeking emotional support, I provide a safe, non-judgmental space where you can express yourself freely. My goal is to offer you the support and guidance needed to cope with life’s challenges, manage your emotions, and move toward healing.
Angelica D. Mata LCSW
Whether you’re battling mental health challenges, navigating life changes, or simply trying to find balance, you don’t have to face it alone. I’m here to help you work through your struggles, learn effective coping strategies, and embark on a journey toward healing and growth.
I’m Angelica Mata, a bilingual (English/Spanish) Licensed Clinical Social Worker based in San Antonio, Texas.
Desiree Delgado LPC
Life’s difficulties can feel overwhelming, but you don’t have to face them alone. Therapy is a safe space where you can express yourself freely, gain insight, and develop the skills you need to heal and grow.
I’m Desiree Delgado, and my calling is to help people like you work through life’s challenges.
Shannon Kelly LCSW
Hello, I'm Shannon Kelly, a dedicated and accomplished professional with a diverse range of expertise in the field of social work, public administration, and chemical dependency counseling. I am also trained and certified in EMDR with special attention to past trauma and PTSD.
Luis Santos LCSW
Are you feeling the weight of anxiety, depression, relationship struggles, or the weight of everyday stress? Whether you’re battling career stress, emotional burnout, or challenges you don’t have to face it alone. Therapy can be a powerful tool for healing, growth, and gaining the support you need to navigate life’s toughest moments.
I’m Luis Santos, and with over 20 years of experience in mental health services in Texas, I am dedicated to helping individuals overcome the challenges they face.
Ashley Rivera LPC
Do you find it hard to manage stress, self-harm, or challenges with emotional regulation? You're not alone, and I’m here to help you work through these struggles with compassion and understanding. Together, we can navigate these challenges and build the tools you need to find healing and live a more balanced, fulfilling life.
I’m Ashley Rivera, a dedicated mental health counselor committed to helping individuals overcome the barriers that hold them back from reaching their full potential.
Angela Brown LCSW
Does it feel like no one is listening to you? Need to get something off your shoulders with trust that there will be no judgment? Feel like you are stagnant in life or cannot overcome hardship? It takes tremendous courage to decide to escape your (un)comfort zone and find out how you can create a better quality of life.
Angela Torres LCSW
I’m Angela Torres, a dedicated therapist who believes in the transformative power of counseling. My goal is to empower you, providing a safe and compassionate space where you can work through challenges, learn valuable coping strategies, and develop the resilience to overcome obstacles. Whether you're dealing with emotional regulation, relationship issues, career stress, or the deep emotional weight of grief and loss, we can work together to improve your mental health and well-being.
Marie Mason LPC
Welcome! I'm Marie Mason, a Licensed Professional Counselor (LPC) with a deep passion for helping individuals navigate life's challenges and find meaningful, lasting change. My journey into counseling began with a love for helping others. Initially, I thought I wanted to be a pediatrician because of my love for kids. However, life led me to education, where I spent 19 years as a teacher. I quickly realized many of my students struggled to thrive academically due to emotional challenges and life circumstances. This sparked a desire to help people work through the obstacles standing in the way of their success, and I retired from teaching to become a full-time counselor.
Mary Bohne LCSW-S, LCDC
Hello, I'm Mary Bohne, a Licensed Clinical Social Worker with over 40 years of experience helping individuals, couples, and families navigate life's challenges and achieve meaningful change. My mission is to provide compassionate, supportive care to those dealing with anxiety, depression, trauma, relationship struggles, caregiver stress, and emotional exhaustion.
Throughout my career, I’ve had the privilege of working with people facing a variety of challenges, from grief and loss to managing anxiety, depression, and substance use.
Briana Rodriguez LPC
Welcome, I'm Briana Rodriguez, a Licensed Professional Counselor with over 10 years of experience helping individuals of all ages—children, teens, and adults—navigate life's challenges. My mission is to offer a warm, supportive space where you can feel heard, understood, and empowered to create lasting change in your life.
I specialize in working with clients facing anxiety, depression, trauma, caregiver stress, and emotional exhaustion.
Cristina Zertuche LCSW
Welcome! I'm Cristina Zertuche, a Licensed Clinical Social Worker (LCSW), and I'm so glad you're considering taking the first step toward healing. Life can be difficult, and asking for help may feel overwhelming, but you've already made an important choice to prioritize your mental wellness. Whether this is your first experience with therapy or you’ve seen its benefits before, I’m here to support you in navigating challenges and finding strength and balance in your life.
I specialize in helping individuals struggling with anxiety, depression, trauma, relationship issues, caregiver stress, and emotional exhaustion.
Isabel Alvarez LCSW
Hello, I’m Isabel Alvarez, a bilingual Licensed Clinical Social Worker (LCSW), offering counseling in both English and Spanish. With a Master’s degree in Social Work focusing on Mental Health and Substance Use from the University of Texas at Arlington, I bring over a decade of experience working with individuals of all ages. Whether in inpatient crisis settings or outpatient therapy, I’ve helped many people navigate anxiety, depression, trauma, relationship struggles, caregiver stress, and emotional exhaustion.
Hola, soy Isabel Álvarez, trabajadora social clínica licenciada (LCSW), y ofrezco terapia bilingüe en inglés y español. Con una Maestría en Trabajo Social enfocada en Salud Mental y Uso de Sustancias de la Universidad de Texas en Arlington, cuento con más de diez años de experiencia trabajando con personas de todas las edades. Ya sea en entornos de crisis hospitalarios o en terapia ambulatoria, he ayudado a muchos a superar la ansiedad, la depresión, el trauma, las dificultades en las relaciones, el estrés de los cuidadores y la agotamiento emocional.
Emily Robyn Hill LPC-S
Emily Robyn Hill is a Licensed Professional Counselor-Supervisor (LPC-S) with over 10 years of experience walking alongside children, teens, adults, and families as they navigate life’s challenges. Based in the Texas Hill Country, Emily is known for her compassionate presence, thoughtful care, and deep commitment to supporting the mental and emotional well-being of her clients.

Clarissa De Luna
Administrative Scheduling Coordinator
Hi, I’m Clarissa, and I’m here to help as your Administrative Scheduling Coordinator. I take care of the patient registration process, ensuring everything goes smoothly from the moment you first reach out. My main goal is to make sure your experience is as easy and stress-free as possible while we work to connect you to care.
I’m passionate about making sure you feel heard and supported throughout your visit. I’ll listen to your needs and connect you with the right people or resources to ensure you get the care you deserve. It’s truly important to me that you feel comfortable and cared for every step of the way.
If there’s anything I can do to help, please don’t hesitate to let me know.

Jennifer Rodriguez
Administrative Scheduling Coordinator
Hi, I’m Jennifer, and I’m an Administrative Scheduling Coordinator. I oversee the patient registration process to ensure everything runs smoothly from the moment you arrive. My priority is to make your experience as seamless and efficient as possible.
I’m dedicated to enhancing the patient experience by actively listening to your needs and connecting you with the right resources or people to ensure you get the care and support you deserve. Helping others is something I’m truly passionate about, and I’m here to make sure you feel heard and supported every step of the way.

Danielle Delgado
Digital Content Manager
Hi, I’m Danielle, and I’m the Digital Content Manager here. My goal is to share valuable insights from our clinicians and the mental health community across our social media platforms to motivate and inspire you on your wellness journey.
I’m passionate about creating content that not only informs but also connects us all in meaningful ways. Whether it’s a helpful tip, an inspiring story, or important updates, I work to make sure you feel supported and empowered as you navigate your path to well-being.
I believe in clear communication, a welcoming environment, and the power of shared knowledge. I’m here to make sure you have access to the tools and information you need to thrive. Thanks for being part of our community!

Valerie Williams
Revenue Cycle Manager

Sylvia Arguello
Insurance and Billing Manager

Rosemary Villareal
Credentialing Manager

Pamela Flores
Social Media Community Engagement Manager

D'Laine Amaya-Houseton
Outreach and Community Liaison Manager

Veronica Lozano
Admin Support Specialist

External Contractor
Medical Records
To submit a records request please call or email us at anscounseling@gmail.com. There is a fee associated with this request as it is contracted out.
WE’RE HERE FOR ALL YOUR THERAPY NEEDS IN SAN ANTONIO
At A New Start Counseling Services, Our team is composed of skilled counselors, therapists, and mental health practitioners who bring a wealth of knowledge and diverse backgrounds to our practice. With their unique areas of specialization and a shared passion for empowering individuals, they form a collective force dedicated to creating a safe and nurturing environment for our clients. Read on to learn more about our team, and contact us to schedule services today.
Schedule An Appointment
We firmly believe in the power of building strong counseling relationships, as it is within this trusting bond that true healing and personal growth can flourish. Our team members are not only highly trained and licensed professionals, but they also possess an unwavering commitment to treating each client with the utmost respect, compassion, and confidentiality.
With our client-centered approach, we tailor our services to address your unique needs, fostering an atmosphere of collaboration and empowerment throughout your therapeutic journey. Whether you're seeking assistance with managing anxiety, overcoming trauma, improving relationships, or simply striving for personal growth, our team is here to provide the guidance and support you need to find your New Start. Contact us today to get started on your journey.